POLICIES & TERMS OF SERVICE
The following Terms of Service DO NOT CHANGE in regards to personal circumstances.
Saguaro Aquatics sells lessons at a specific day and time, not a general lesson that can be taken at any time or day of your choosing. ACTIVE client (currently enrolled in lessons) are eligible to schedule a Make Up. To schedule a Make-Up go to Saguaroaquatics.com and click the pink Client Portal button at the top . Below are our Make-Up Policies.
ENROLL / WITHDRAWAL
Saguaro Aquatics provides swimming related services in the form a monthly membership. Membership is continuous/perpetual until a Withdrawal notice is provided using the Withdrawal form at Saguaraquatics.com. Below are our policies for Withdrawals.
ANNUAL FAMILY REGISTRATION FEE
The $35 annual Family Registration fee is due at the time of registration. There is one fee per family, per calendar year. The fee is charged when enrolling for the first time each calendar year.
We require a credit card on file in order to enroll and participate in programming. Payment is due on the 1st day of each month. The credit card on file will be charged on the 1st day of each month. ONCE PAYMENT IS PROCESSED THERE ARE NO REFUNDS OR CREDITS. This includes if you choose to switch from 2 day per week classes to 1 day per week classes.
Saguaro Aquatics will provide Make Ups and class cancellations initiated by Saguaro Aquatics, including weather related cancellations. These Make-Ups DO NOT count towards the one Make-Up per month policy. In the event we cancel you will be notified via e-mail and text as soon as the decision to cancel has been made. Weather cancellations in Tucson can be sudden and last minute.
Proper attire is required by all patrons over the age of 2 years in all common areas of our facilities. Saguaro Aquatics reserves the right to define proper attire. Proper attire is age and gender specific. In the event that proper attire is called into question, Saguaro Aquatics will act in the best interest of students, patrons, and instructors.
For the best swimming lesson experience and to remain in compliance with our insurance requirements parents are not permitted to enter or actively participate in lessons, other than in our Parent and Tot classes. Please provide our Coaches space to bond and begin to teach your child. Interfering with lessons prevents the student/coach bonding process and is counter productive to the learn-to-swim process.