POLICIES & TERMS OF SERVICE
The following Terms of Service DO NOT CHANGE in regards to personal circumstances.
Saguaro Aquatics sells lessons at a specific day and time, not a general schedule that can be taken at any time or day of your choosing. ACTIVE clients (currently enrolled in lessons) are eligible to schedule a Make-Up. To schedule a Make-Up go to Saguaroaquatics.com and click the pink Client Portal button at the top right . Below are our Make-Up Policies.
ENROLL / WITHDRAWAL
ANNUAL FAMILY REGISTRATION FEE
We require a credit card on file in order to enroll and participate in our programming. Payment is due on the 1st day of each month. The credit card on file will be charged on the 1st day of each month. ONCE PAYMENT IS PROCESSED THERE ARE NO REFUNDS OR CREDITS. This includes if you choose to switch from 2 day per week classes to 1 day per week classes. We accept credit cards only. We do not accept cash or check.
Saguaro Aquatics will provide Make Ups and class cancellations initiated by Saguaro Aquatics, including weather related cancellations. These Make-Ups DO NOT count towards the one Make-Up per month policy. In the event we cancel, you will be notified via e-mail and text as soon as the decision to cancel has been made. Weather cancellations in Tucson can be sudden and last minute.
For the best swimming lesson experience and to remain in compliance with our insurance requirements parents are not permitted to enter or actively participate in lessons, other than in our Parent and Tot classes. Please provide our Coaches space to bond with and teach your child. Interfering with lessons prevents the student/coach bonding process and is counter productive to the learn-to-swim process your child and the other children in the lesson.