Make Up Request - Saguaro Aquatics

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MAKE-UP INSTRUCTIONS

 

We allow 1 (ONE) Make-Up per month. It must be scheduled in the month in which it occurs using the Make Up form below. We can schedule make ups before or after the absence but they can only be scheduled up to 7 days in advance. We don’t reschedule or provide make ups for missed make ups. We don’t schedule or discuss make-ups in office. Please check your junk mail if you have not received a response within 48 hours. If you haven’t received a response please resubmit your Make-Up form.

To schedule a make-up log into your Parent Portal and determine the current level of your swimmer if you don’t already know it. Locate a class at the same level with opening that works for your schedule, and send us this class info in the form below. If you are having trouble with this process please call our office once you have logged into your Parent Portal.

 

  1. Log into Parent Portal using your email adddress and password. If you have a password:
    • From the login screen click the I forgot my Password link. Enter your email address and the system will email you a password reset link to create a new password. Now login.
  2. Determine the level your swimmer is at by viewing the Parent Portal Dashboard. Note the class level is listed in the My Schedule section.
  3. Locate appropriate Make-Up options. From the Dashboard click the green Find Classes button.
  4. A list of all classes will be displayed. Filter the class list by clicking the blue Add a Filter button on the right side. After selecting your filter option click the Add Filter button to refine the list of classes. You may set the following filters;

    LOCATION
    CLASS LEVEL – Set class level to OPEN if enrolled in Sonoran Dolphin, Private/Semi-Private lessons.

    DAYS OF THE WEEK – select all days that will work (not CLASS DAYS)

    INSTRUCTOR (options are limited if you require a specific instructor)

  5. Scroll down to the Make-Up form below. Enter up to three options for the preferred Level, Date & Time for your Make Up and submit. We will reply with confirmation. Please reference your Parent Portal to confirm your Make-Ups. We currently respond to Make Up requests on:
    • Tuesday afternoons
    • Wednesday mornings
    • Friday afternoons

SWIMMER INFO – please send one for each swimmer.

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